Accurate data for journey planning & MaaS apps
Drive innovation and service excellence with high-quality transit data. We have long-standing relationships with journey planning giants like Google Maps. Together, we keep setting new industry benchmarks.
Get the level of detail and accuracy you need to keep customers loyal and drive innovation. We research, gather, enhance and aggregate scheduled and real-time transit information from diverse sources to provide a holistic understanding of the mobility landscape.
Provide your customers with the latest travel information, including disruption alerts and arrival time predictions, to help them make informed choices.
Seamless Real-Time Passenger Information (RTPI) for digital signage and mobility hubs
Passengers expect accurate, real-time transit information. Miss the mark, and you risk losing their trust. Ito’s prediction engine powers real-time updates for leading global platforms, like Google Maps, and is the preferred solution for transport operators and agencies seeking to improve their real-time offerings. Ito can handle data in any format and combine information from different providers and systems to give passengers a complete and accurate transit picture.
Solutions to 'ghost buses' and disruptions
Waiting for a bus that never shows up is incredibly frustrating for passengers, particularly in areas with limited service. Tackle ‘ghost buses’ head-on with Ito’s advanced real-time matching algorithms and trip cancellation tools.
With real-time passenger alerts, Ito can efficiently manage any type of disruption.
Insights for excellent customer service
Respond quickly and confidently to customer queries and complaints. Track every vehicle in the network in real time. The data is matched with schedules, past movements and delays to extract valuable insights. Quickly navigate this information to answer passenger questions about where a vehicle is or why it is late, for example. Your team can also verify details of complaints from passengers or other transport stakeholders.