24 Mar 2025
Enhancing Transit Data Quality in Florida with AI‑Powered Solutions
How Ito helped unify and validate multi-agency transit data to power smarter journey planning across the Sunshine State.
Case Studies
Multiple Agencies. Disconnected Data. One Unified Vision.
As part of a Smart Community initiative, transportation leaders in Florida sought to improve multi-modal trip planning by creating a single, accurate source of transit data. But there were significant hurdles:
Inconsistent formats across Go Lynx, Votran, and SunRail
Complex, unstructured datasets with gaps and errors
Poor real-time data integration, limiting journey planning reliability
Key Objectives:
Preserve existing tech investments
Improve GTFS & GTFS-RT quality
Provide accurate service alerts
Deliver a reliable user experience
A Smarter Way to Manage Transit Data
Ito implemented a data-as-a-managed-service solution, combining AI-powered tools, expert workflows, and hands-on support to clean, standardize, and enrich Florida’s public transit data.
Feature Highlight
100+
Data Check
To validate stops, routes, and timings
AI + manual refinements to correct discrepancies
Real-time service alerts distributed via multiple channels
Seamless GTFS & GTFS-RT integration across agencies
Agencies Involved:
Go Lynx
Central Florida
Votran
Volusia County
SunRail
Greater Orlando commuter rail
From Data Chaos to System-wide Clarity
The initiative delivered a single, high-quality data feed for the region, enabling reliable journey planning and more confident travel experiences.
Enhancements Across the Network
With real-time bus info now part of Google Maps, Arriva made it easier for travellers to:
Stop Locations & Merging
39% of trips improved via stop accuracy and consolidation.
Headsigns & Route Clarity
Updated displays reduced confusion, especially on circular routes.
Terminal Loops
Eliminated trip “dead ends” and excess travel for riders.
Naming Standardization
Over 6,500 text elements cleaned for formatting and consistency.
Service & Timing Links
Streamlined layovers and unrealistic travel times.
Smarter Disruptions, Seamless Communication
Ito deployed a service alert management tool, allowing agencies to publish updates instantly during:
Service disruptions
Weather events
Staffing shortages
Major community events
Distribution Channels:
Social Media
Internal ops system
Public journey planners
A Foundation for Connected, Passenger-First Transit
This AI-powered, standards-driven approach enabled Florida transit agencies to:
Focus on core operations and planning
Deliver more accurate, trustworthy transit experiences
Prepare for easy integration with additional networks in the future
Unlock the Power of Clean, Connected Transit Data
Ito delivers structured, scalable transit data solutions that reduce errors, speed up
deployment, and improve the passenger journey—at any scale.
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